Privacy Policy

Introduction

Quality Marine LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, and mailing address when you contact us or request a quote.
• Boat Information: Details about your boat, engine, and service needs when requesting quotes or services.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.
• Cookies: Small data files stored on your device to enhance your browsing experience.

Analytics & Session Recording

We use third-party analytics and behavioral analysis tools to understand how visitors interact with our website so we can improve our services:

• Google Analytics 4: Collects anonymized data about your visit, including pages viewed, time on site, device and browser type, approximate geographic location, and referral source. This data is used to measure site performance and audience trends. Learn more in Google's Privacy Policy.
• Microsoft Clarity: Captures anonymized behavioral data such as mouse movements, clicks, scrolls, and session recordings to help us understand how visitors use our site and identify usability issues. Clarity does not capture sensitive form input by default. Learn more in the Microsoft Privacy Statement.

You can opt out of these analytics tools by using browser extensions such as the Google Analytics Opt-out Browser Add-on or by enabling "Do Not Track" and similar privacy settings in your browser.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process service requests and quotes
• Send you information about our services, promotions, and updates
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose your information when required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: